Sabarimala Set for Major Digital Makeover with Smart Crowd Alerts, QR-Based Services
KOCHI: The Travancore Devaswom Board (TDB) is planning a major digital transformation that will introduce smart crowd management, QR code-based aravana collection and integrated online services at Sabarimala, aiming to make the pilgrimage more convenient and efficient.
The project is being implemented by a high-powered Project Management Unit (PMU) headed by retired IAS officer Dr. Santhosh Babu. The digital platform will eventually integrate accommodation booking, offerings, billing, finance, inventory, procurement, human resources and temple administration across the TDB.
One of the key proposals is a crowd-based mobile alert system. If Sannidhanam becomes overcrowded, devotees may receive messages advising them to postpone their journey by a few hours, helping reduce congestion and distribute pilgrim traffic more evenly.
The PMU is also planning QR code-based prasadam collection. Devotees will be able to make payments online, receive a QR code and collect aravana and other offerings without standing in long queues. Multiple payment options, including UPI, cards and cash, will be supported, while automated dispensing systems similar to vending machines are also under consideration.
Dr. Santhosh Babu said the long-term goal is to provide pilgrims with a seamless experience comparable to the Digi Yatra system used at airports.
Beyond Sabarimala, the project will digitise inventory management, procurement, accounts, legal records, leases, asset management and other administrative functions across the Travancore Devaswom Board. According to him, automation will improve transparency, accountability and reduce opportunities for corruption.
The Kerala High Court, which directed the formation of the PMU, is monitoring the project. It is scheduled to be implemented over 24 months at an estimated cost of ₹70 crore. The Board hopes to roll out several Sabarimala-specific digital initiatives before the upcoming pilgrimage season, while the full transformation is expected to be completed within two years.